Torbay Council approached Torbay’s MPs and Adrian Sanders MP has submitted his response to the Council’s proposed budget to the Overview and Scrutiny Board. The response incorporates the views of thousands of residents who have contacted Mr Sanders about the council’s activities in letters, emails and survey responses.
Residents highlighted concerns about a number of council services they felt were not spending money appropriately or were not responding adequately to problems in Torbay.
Tree services, parking and highways as well as adult social care all appear to have funding shortages. Residents also highlighted concerns about inefficiency and high expenditure on external consultancy firms.
Adrian commented: “With the credit crunch there is an even bigger imperative for the council to spend money wisely. Now may not be the time to begin risky projects, instead focusing upon consolidating existing services and listening more to local people.”
“Services such as street cleaning, tree maintenance and grass cutting may not be the most important but they engender a better quality of life and can improve the self esteem of communities. For a tourist area like Torbay, appearance is even more fundamental and this is where most residents think improvements need to be made.”
“Torbay has been fortunate in funding terms over the past four years; there has been a significant increase in central Government grant and additional millions from Sea Change and the Growth Points scheme. Councillors and officers must consider all residents’ views carefully to ensure this is spent to the best effect.”
Adrian's response to Torbay Council:
Thank you for inviting me to respond to the proposed budget for Torbay Council.
As MP for Torbay, I am contacted by a large number of residents every year, with a considerable number raising concerns over the policies and operation of the local authority, including the funding priorities of any given administration. With a comprehensive residents’ survey conducted this year, I have received many thousands of views and have been able to build a detailed picture of the areas of activity where there is satisfaction and success and areas where improvement needs to be made.
I would like to make the Overview and Scrutiny Committee aware, in summary form, of the areas where residents feel there are service failings and therefore where funding needs to be increased or reoriented, potentially in conjunction with policy changes.
Firstly, I received a number of comments regarding the poor state of repair of roads in Torbay, particularly in residential areas, including poor road surface, uneven pavements, pavements blocked by vegetation and unsuitable parking and speeding restrictions or a lack of.
Correspondence with Highways officers confirms that a lack of funding prevents maintenance being carried out to residents’ liking. However, there is a perception that works, such as the Preston congestion relief scheme, are undertaken without public support while problems raised by a significant number of people, such as the lack of provision of parking bays, are ignored.
Similar problems afflict street cleaning and waste disposal departments. With the delay to the Joint Venture Company, this needs urgent attention. Torbay as a tourist destination relies upon a presentable image and this is adversely affected by the frequent reports I receive of overflowing bins, unswept streets, chewing gum deposits and the poor external appearance of buildings. Again budgetary restrictions have been highlighted by officers as the main explanation.
Recycling facilities remain an important concern for residents and many have highlighted the lack of easily accessible facilities. This discourages recycling and will only cost residents more in landfill taxes. The lack of civic amenity sites close to where people live, particularly in Torquay, is a major sore for residents who point to the excellent recycling facilities provided by councils elsewhere in Devon.
Concerns were also raised at the lack of support for small businesses and the perception of a poor overall strategy to encourage all forms of trade and industry despite some notable successes that have been made despite, not because of local authority involvement. The investment by major hotel chains in all of Britain's major seaside resorts is not matched by the investment in non-tourist economic activity that other resorts are enjoying.
A similar feeling is present regarding post offices. Many councils have successfully worked in co-operation with post offices, placing local government services into post office branches with minimal additional expenditure.
More widespread concerns highlighted a lack of investment in youth services and the council’s decision not to partake in the free children’s swimming initiative, favouring the over 60s. I have written in support of the council's bid for funding a young persons facility at Parkfield in Paignton, and have raised the problems Torbay claims to have with the swimming initiative.
Funding shortages have also emerged for the Disabled Facilities Grant Scheme, with some residents concerned that essential works are being severely delayed. While the Government has increased DFG year on year well above inflation, other councils have coped with the rising demand for DFGs by going beyond their statutory matching of Government grant.
Further problems were highlighted with the limited extent of arboriculture and anti-social behaviour services, again with residents perceiving a poor level of service.
It is very useful for residents to make me aware of such service problems and where I can I highlight these concerns in Parliament and aim to increase central support for the Local Authority.
I am aware that there are many pressures on the council’s budget, particularly in light of the current economic climate. However, I have been working hard on gaining Government recognition for the funding problems Torbay has faced and for the fourth year running have helped obtain an inflation busting grant settlement from central government to fund local services.
Torbay Council has moved from receiving £57 per head less, to £33 per head more in grant than the average all purpose council. That’s worth an extra £12 million this year.
There is among residents the perception that the council’s funding priorities do not reflect residents needs, that highly ambitious, grandiose projects are being pursued before reliable basic public services have been fortified and stabilised.
I hope this helps the important task you are undertaking.
Yours sincerely
Adrian Sanders MP
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